NLHD Diagnosis

Per-agent confirmation funnel - last 7 days
Total dials
575
last 7 days, both agents
Total confirmations
10WARN
APPTBK 3 + CFNCAL 7, both count as confirmations
Avg contact rate
90.2%
human contact / total dials
Confirmations per contact
1.9%ALERT
(APPTBK + CFNCAL) / human contacts

Per-agent funnel

Each agent's lead attrition from dial to confirmation. APPTBK and CFNCAL both count as confirmations.
Cason Ladymon (1205)
Dials: 412 | Contact: 89.1% | Confirmations: 7 (APPTBK 1 + CFNCAL 6) = 1.9% of contacts
Funnel chart Funnel: Dialed 412, NA+AA losses 45, Human contact 367, Confirmations 7. Total drop from first stage is 98 percent. Dialed 412 (100%) NA+AA losses 45 (11%) Human contact 367 (89%) Confirmations 7 (2%)
CJ Upthegrove (1206)
Dials: 163 | Contact: 91.4% | Confirmations: 3 (APPTBK 2 + CFNCAL 1) = 2.0% of contacts
Funnel chart Funnel: Dialed 163, NA+AA losses 14, Human contact 149, Confirmations 3. Total drop from first stage is 98 percent. Dialed 163 (100%) NA+AA losses 14 (9%) Human contact 149 (91%) Confirmations 3 (2%)

Dispo distribution

Where each agent's calls land. APPTBK and CFNCAL are both confirmation outcomes.
Cason Ladymon
Donut chart Donut chart. Top slices: A 39%, N 27%, NI 13%. Total 391. Cason Ladymon391 A 39% N 27% NI 13% HU 12% DNC 6% DAIR 4%
CJ Upthegrove
Donut chart Donut chart. Top slices: N 39%, NI 20%, DNC 14%. Total 152. CJ Upthegrove152 N 39% NI 20% DNC 14% HU 9% A 9% DAIR 9%

Daily trend

Confirmations (APPTBK + CFNCAL) per day for last 7 days.
Line chart Line chart with 1 series. Confirmations latest 6. 0 2 3 5 7 2026-05-022026-05-042026-05-052026-05-062026-05-07 02026 Confirmations

Cason vs CJ side-by-side

Bar chart Bar chart: Cason dials 412, CJ dials 163, Cason human contact 367, CJ human contact 149, Cason confirmations 7, CJ confirmations 3. 412Cason dials163CJ dials367Cason human contact149CJ human contact7Cason confirmations3CJ confirmations

Campaign config

Dial statuses control which dispos recycle back into the dialer.
If ADC is missing, terminal-dispo leads never recycle. They stay as status=ADC in vicidial_list forever.
Campaigndial_statusesADC included?
NLHD HU AM AL AA TIMEOT N ERI AFTHRS A NEW NANQUE XDROP -no
NLHDK NA HU AM AL AA TIMEOT N ERI AFTHRS A NEW NANQUE XDROP -no

Day-by-day breakdown

DateAgentDialsNA+AAHumanAPPTBKCFNCALConfirmations
2026-05-071205571839033
2026-05-07120614311213
2026-05-06120529722022
2026-05-0612061028000
2026-05-0512051553152000
2026-05-05120628028000
2026-05-04120516915154112
2026-05-0412061119102000
2026-05-021205220000
nlhd-diagnosis -- 127.0.0.1:9543 -- read-only -- harness-stripped